Katapult Network
  • St Louis Park, MN, USA
  • $30,000 to $33,000
  • Salary
  • Full Time

Full Benefits, Health, Dental, 401K with match


Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of Minnesota's top employers. Our clients include ground-breaking start-up companies and well established billion dollar organizations who want to find their next generation of talent.

Job Description

We are currently recruiting a Banking Relationship Specialist. This person will be responsible for handling bank transactions, client relations and cash processing. The Banking Relationship Specialist will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. A great candidate for this role would be comfortable dealing with multiple types of people and working under established policies and procedures.

Responsibilities

  • Conduct bank transactions within time limits and established guidelines, while assessing customer needs and introducing new products and services
  • Manage and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
  • Keep records of money and negotiable instruments involved in a financial institution's transactions
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts
  • Build trusting relationships with clients and meet customer loyalty and satisfaction goals
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Make sales referrals, suggest alternate channels and cross-sell products and services
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions
  • Resolve customers' issues and provide relevant information

Transferable Skills Needed

  • Mathematical reasoning - facility with numbers, the proven ability to calculate, post and manage figures and records, and the ability to choose the right mathematical methods to solve a problem.
  • Critical thinking - use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Attention to detail - careful about detail and thorough in completing work tasks
  • Self-control - Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations
  •  Customer service orientation - proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments

Requirements

  • Bachelor's Degree
Katapult Network
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