Katapult Network
  • St Paul, MN, USA
  • $38,000 to $40,000
  • Salary
  • Full Time

Full health and dental benefits included, as well as 401k


We are currently recruiting an entry-level Technology Coordinator to join a growing team of technology specialist in the support and management of both internal and external teams. The focus of this role is to troubleshoot, analyze, coordinate, manage, streamline and collaborate with to deliver results. This position will work closely with executive teams, service departments, project management team members and software engineers to develop continual solutions for optimal system performance.

Responsibilities

  • Assist with coordination of day-to-day operations for the service teams
  • Maintain documentation and specification on each project for further analysis and reporting
  • Assist in developing new technical documents to outline the process
  • Provide ongoing support in the analysis, design, and implementation of programs and application
  • Interface knowledgeably and effectively with individuals and teams
  • Deliver help desk support for various teams and current customers
  • Windows configurations, administration, iPhone and iPad configuration and support
  • Support the network, connectivity and software through troubleshooting and system maintenance
  • Serve as a product expert and provide documentation updates to our knowledge base
  • Manage product or service issues and resolve basic to complex support problems daily
  • Analyze and report on system interruption and bugs via summary link network
  • Must be able to work under limited supervision and have the ability to use initiative and independent judgment frequently
  • Participate in ongoing training to stay current on system upgrades and new software enterprises

Transferable Skills Needed

  • Organizing and planning - develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
  • Communication - express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
  • Complex task maintenance - juggle many details and moving pieces simultaneously, while maintaining composure until tight deadlines
  • Technological expertise - able to learn new technologies, comfortable working with multiple database systems, and explain complex technological concepts in a way that others can easily understand

Requirements

  • Bachelor's degree in Computer Science, IT, IS, MIS, GIS or further education in a "Data Analysis" intense field.

 

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of Minnesota's top employers. Our clients include ground-breaking startup companies and well established billion dollar organizations who want to find their next generation of talent.

Katapult Network
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